Terms & Conditions
Important Information
Terms & Conditions
Return Policy
When you purchase from the Topper International Ltd website, by telephone, email or fax you have the right to return any goods. You must return the goods at your own cost within 30 days from receipt of goods on condition that the goods are ‘as new’ and not used. Topper International Ltd will refund the value of the goods as long as they are returned suitably packed and are ‘as new’ with original packaging.
The refund will be made within 30 days using the same payment method that was used to pay for the goods.
If the goods are used in any way a suitable charge will be deducted from the original purchase price. This deduction is non-negotiable.
Guarantee
All new Topper products are covered by our full guarantee. If you have a problem and are unhappy with a product at any time within the stated guarantee period, in the first instance, please contact our Customer Service Department, where further assistance will be provided.
Telephone: 01233 629186
Email: [email protected]
UK Delivery Charges
We will only deliver to the registered credit/debit cardholders address.
Carriage charges for all online orders will be calculated during the order process. Items under the value of £50.00 will be charged at £5.45 dependent on dimensions. Larger items will be sent by UK Mail charged at £13.45 / £55.00 dependent on weight and length. The final carriage price will be advised at the payment stage of the order process.